SCOUTS & YOUTH GROUPS

In your email confirmation, you will see a URL that says “Forward this link to all of your guests”. This link is tied to your specific event. That will link your guests’ waivers to your party. Even if your party guest has been here before, we ask that they still click on the link and provide their email address to link their waiver to your party.

Waivers are valid for each calendar year. However, we need to know who your guests are. In your email confirmation, you will receive a link to your individual event management waiver portal. The first step is to provide your guests with a link to this portal either by emailing directly from the portal or copying the link into an individualized invitation. When they click on the link, it will ask them if they already have a waiver. The system will ask your guest for the email address associated with their waiver. They simply need to provide the email address and hit submit to link them to your event.

Click here for details about the courses. Our high ropes course is a self-directed experience (after the standard harnessing and safety briefing that we provide to all of our guests). We do offer guides for hire to take the children up on courses that require an adult. The cost is $40 for one hour. Typically, guests utilize this service for their last hour of climbing, when they are looking to be their most adventurous selves! If you are interested in doing this, please call/email our office two weeks in advance of your visit to ensure the availability of a guide. If it is within the two weeks, we will do our best to accommodate your request. Guides can also be utilized by adults who are looking to push themselves beyond their comfort zone.

The aerial adventure park is open rain or shine. If you decide that you want to change the date, we will do our best to accommodate you. If the park is unable to open or is forced to close prior to your visit, you are given the option to reschedule your outing or to receive a full refund. Please refer to our Weather Policy for more information.

We know it is challenging to provide an exact count! If there are last minute cancellations, we can provide you with a credit for a future climb. Last minute additions are welcome subject to harness availability. Keep in mind, last minute additions also lead to additional time spent checking waivers.

Add an answer to this item.Cancellations made 7 or more days in advance are refundable excluding a convenience fee ($150 for groups of under 25).

Cancellations made less than 7 days in advance can be rescheduled. Cash refunds are not available.

If you reduce your group size within 7 days of your reservation, you are still responsible for the full payment of the original reservation. We will provide vouchers for guests that can no longer join your group. To receive the vouchers, we do need 24 hours notice.

Participants that are No Show/No Call are not eligible for a refund or for a voucher.